FAQs
Please read our FAQS before sending us a message.
Hell yeah! With our past experience, we can say we are the best in the business.
We have been selling the finest quality Herbal Incense, Vape C-liquid and many more quality products.
We have a loyal following of happy customers. You check our customer’s reviews.
We have two major delivery methods. Standard delivery and Overnight delivery. Whereby we do Standard delivery at $25 and Overnight delivery at $50.
You can benefit of a free shipping for every purchase from $500.
The various payment methods accepted are;
- Cash App
- Zelle
- Apple Pay
- Chime
- Crypto Payment
- Paypal
The delivery time all depends on the shipping fee, We use fast shipping companies for US clients and for overseas clients. Overnight shipping typically takes within 30hrs to get to client from when we ship while Standard shipping takes about 2-5 business days.
If you have paid us, we will process your order. We are happy to work with you to help you pay us.
If you tried to pay us and it’s not processing contact our support immediately for guidance. We do not fail orders and if you have any problems, we will work with you to solve them, we always find a way to resolve any problems.
Your payments are 100% secure on our website. All your details are secured and protected by the shipping agency. Incase the client does not receive the product after 3 days, we can reship or refund the clients money with no problems
Yes, all registered orders are supplied with a tracking number. However, the free post and international post option will take a substantial length of time to update after departing country of origin.
My tracked order has not arrived after the said days, can I have a refund instead of a re-ship?
We offer you a refund if you are not willing for a reship.
Yes, we ensure and verify your package for successfully delivery and we make sure the shipping agency updates you on every movement.
Immediately after placing your order contact us to provide you with the payment details, we will have to confirm your payment. Once your payment is confirmed, we will proceed immediately with your order and send you the tracking information.
Incase the client does not receive the product after the said days, contact us so that we can reship or refund the clients money with no problems.
